Our systems release the deposit in the hours immediately following the closing of the rental contract. In this regard, you will be issued or emailed a receipt of the release by Moventur. However, it may happen that the released amount is not immediately available on your bank statement. Unfortunately, we are able to release the funds but have no control over the actual timing of the re-credit, which is coordinated by the credit card companies and interbank networks. In some periods, it may take 7 to 30 days from the date of release to see the amounts under review on your statement.

If you should have any concerns or questions, and your rental has already ended, we recommend that you contact your Bank for information or assistance.